FAQ

FAQ

About Your Stay


A. Check-in is from 3:00 PM, and check-out is by 10:00 AM. We will send you instructions on how to check in via email in advance.


A. Our staff at the front desk will assist you with check-in.


A. You may stay for up to two weeks. For stays longer than one week, we will perform a light cleaning once every three days.


A. Yes, we can store your items for you. Please feel free to ask a staff member.


About Reservations


A. You may change or cancel your reservation; however, depending on the reservation plan and the timing of the cancellation, a cancellation fee may apply. Please review the cancellation policy provided at the time of booking for details.


A. If there are available rooms, you can make a reservation even on the same day. However, please note that reservations are not possible if the hotel is fully booked.


A. You can make a reservation through our hotel's official booking site.


About the Rooms


A. Yes, free Wi-Fi is available in all guest rooms.


A. Smoking is not permitted in guest rooms. Please use the designated smoking areas if you wish to smoke.


A. Please see the "Room" page for information on in-room amenities.